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EPISODE 356

How to Create Trust & Build Value With Realtors

Kelly Yale — mortgage marketing strategist, podcast host, and former CRM architect for the nation's largest retail lender · Fri, 22 Nov 2024
Agent ReferralsSocial MediaPersonal BrandingDatabase & Past Clients

Geoff Zimpfer is interviewed by Kelly Yale about what actually works when building realtor relationships, showing up on social media, and planning a marketing strategy for 2025. They go deep on why most agent meetings fail, how to show up prepared, and where social media fits in the referral stack. LOs who feel like they're doing the work but not getting traction with agents should listen.

Showing up to a realtor meeting without data, a clear value offer, and mapped-out next steps is not a meeting — it's a waste of both people's time.

Takeaways you can run this week

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The playbook

  1. 1. Research the agent before the meeting: pull transaction data from Retter/MMI, review their social profiles, note specific deals or wins you can reference.
  2. 2. Open the meeting by referencing something specific you found — a recent sale, a market they dominate — to show you came prepared.
  3. 3. Shift from 'let me tell you about my products' to 'here's what I can do to build your business' — lead with value, not rates.
  4. 4. Close the meeting with three explicit questions: one deal to work on now, a 30-day collaboration plan, and a next meeting date.
  5. 5. Follow up via social media engagement (likes, comments) and a recap message referencing your agreed next steps — not a generic check-in.

Worth quoting

“If I only have one shot to decide, do I want to follow you or not — I'm not going to follow you because you got your dad stuff.”
“People will always want excellent service, good price, efficiency, process. Those are things that will never change no matter what happens to technology.”

Best for

LOs who are getting into agent meetings but leaving without next steps, referrals, or clarity on why the relationship stalled.

Links from the show notes

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