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EPISODE 307

Capturing Business from Agents, Builders and Buyers

Ben Smith, Chief Marketing Officer at UpList and digital strategy expert with 10+ years in mortgage/fintech · Wed, 20 Dec 2023
Agent ReferralsLead GenerationAI & TechnologyPersonal Branding

Geoff interviews Ben Smith about UpList, a platform that replaces static listing flyers with real-time rate flyers powered by a live pricing engine. The episode covers three UpList tools (Smart View Flyers, Quick Quote, Smart Buyer Tool) and touches on AI/ChatGPT use cases for LOs. Best for LOs who work with listing agents or builders and want a tech-driven conversation starter.

A real-time rate flyer that never needs updating gives LOs a concrete value-add to hand listing agents and builders — replacing the vendor pitch with a useful tool.

Takeaways you can run this week

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The playbook

  1. 1. Create a Smart View Flyer for a listing: connect your pricing engine once, upload property details — rates auto-populate in real time.
  2. 2. Share the flyer PDF (with blurred rates and QR code) with the listing agent or builder rep before the open house.
  3. 3. Buyer scans QR code or clicks link → lands on branded dynamic page → selects loan type, term, seller credit scenarios.
  4. 4. Buyer contacts LO directly via text, email, or call from the landing page (no PII captured by UpList).
  5. 5. LO captures buyer info, loads them into CRM, and optionally sets them up with the Smart Buyer Tool for ongoing property searches.
  6. 6. Smart Buyer Tool enforces affordability guardrails: if the searched property is within pre-approval, buyer can request a pre-approval letter instantly; if outside, it prompts them to call the LO.

Worth quoting

“If you want to earn their business, you need to become part of their business.”
“Close one deal off this technology and you've paid for the system for the next seven to eight years.”

Best for

LOs who regularly co-market with listing agents or builders and want a tech tool that starts conversations and delivers real-time value instead of a stale printed flyer.

Links from the show notes

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