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EPISODE 238

How to Capture Your Share of Non-QM Loans

John Dustman, SVP & Head of Mortgage Banking at Axos Bank · Thu, 24 Mar 2022
Agent ReferralsPersonal BrandingLead GenerationMarket & Industry

Geoff and John Dustman break down non-QM lending as a differentiation tool for loan officers in a purchase-heavy, competitive market. The episode covers who non-QM serves (self-employed, investors, high-net-worth), key loan types (DSCR, bank statement, asset depletion, bridge, pledged securities), and real loan scenarios with actual numbers. Best for LOs who feel commoditized and want a product-based niche to escape the rate conversation.

Non-QM loans let you stop competing on rate and start competing on problem-solving — a specialty that 90% of your competition can't match.

Takeaways you can run this week

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The playbook

  1. 1. Identify your target non-QM borrower type: self-employed (bank statement), real estate investor (DSCR), high-net-worth with complex assets (asset depletion or pledged securities), or existing homeowner needing liquidity (bridge loan).
  2. 2. Get approved with a non-QM lender (broker: wholesale app at axosbank.com; retail company: correspondent app at axosbank.com).
  3. 3. Work through scenario desks with the lender's AE — submit hypothetical or real loans to learn qualifying criteria before pitching clients.
  4. 4. Build a library of 3-5 anonymized deal stories (loan amount, structure used, problem solved, outcome) to use in social content and agent/advisor conversations.
  5. 5. Lead referral partner conversations with: 'What's your last turn-down?' — then reverse-engineer whether a non-QM product resolves it.
  6. 6. Once you close your first non-QM deal, let word-of-mouth inside that high-net-worth network do the marketing — follow up with a case study post.

Worth quoting

“This is what makes you different from more of the commoditized market — 90% of the competition doesn't have the product that you have with this.”
“If you need heart surgery, you're not going to say 'I'm going to shop this' — there aren't three different people showing up who can do this.”

Best for

LOs who feel stuck competing on rate and want a product-based specialty — particularly those in high-cost markets with self-employed clients or investor borrowers they've been unable to close.

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