How to Get Loans from Instagram
Minh Nguyen breaks down exactly how he generates $20M/month in funded loans entirely from Instagram and Facebook, using organic Reels, paid Facebook ads, and a disciplined DM-to-text-transfer pipeline. He covers content strategy, audience indexing, lead nurturing cadence, and team structure. Best for LOs ready to treat social media as a serious lead channel rather than a branding afterthought.
Call them 'viewers' not 'leads' — and build a content machine that gets to consumers before they even start looking for a loan officer.
Takeaways you can run this week
- Switch your language from 'leads' to 'viewers' in all internal scripts and CRM labels — Minh's rationale: you treat a viewer with the patience of a fan, not the urgency of a commission.
- Index your Instagram audience into three buckets — (1) actively shopping, (2) ready to pull the trigger, (3) building credit/saving for down payment — then create distinct content for each bucket rather than posting one-size-fits-all material.
- Run a Monday-Tuesday-Wednesday content production cycle: Monday 10am–12pm audit trending sounds/Reels and assign them to messages; Tuesday write all copy; Wednesday film. Target 2 Reels + 2 TikToks per day, cross-posting identical content to both platforms.
- When a viewer DMs you, get them off the platform immediately with this script: 'Hey [name], this is Minh. Thank you for reaching out. I'm going to have [LO name] from [Company] reach out to you. Here's their number so you recognize it when they call. They're on my team and will do their best to help you.' Follow up 2 days later: 'Hey [name], just checking how everything went with [LO]. Is there anything I can help with?'
- If a viewer ghosts after initial contact, don't chase — send them your 'ultimate mortgage guide,' then message: 'How did that guide go? Anything you didn't understand?' If they reply, immediately assign a phone call. Minh's insight: viewers who go dark for 2 weeks and return are almost always a closed deal because their cousin/neighbor already failed them.
- Build a second content page targeting broader personal finance topics (401k, index funds, ETFs, tax) to attract the high-income borrower profile you want before they're in the mortgage market — then move them to your database as future clients.
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GET FREE ACCESSThe playbook
- Step 1 — Audience indexing: Sort followers into shopper, ready-to-buy, and early-stage buckets. Create content addressing each group's specific objection or question.
- Step 2 — Trend sourcing (Monday): Collect viral sounds/Reels in a shared Discord. Audit each sound's actual audience demographic — skip anything trending with the wrong age group. Pick sounds for the week.
- Step 3 — Copy writing (Tuesday): Write scripts and captions for each planned Reel/TikTok.
- Step 4 — Film day (Wednesday): Record all content for the week. Edit in-house or yourself.
- Step 5 — DM capture: Only run lead flows through Instagram DM and Facebook Messenger — not YouTube or TikTok comments — because those allow two-way messaging.
- Step 6 — Off-platform transfer: Within first message exchange, collect phone number and email. Route viewer to a team LO with the warm handoff script. Confirm intake in 48 hours.
- Step 7 — Nurture non-responders: Send value resource (mortgage guide), follow up asking a specific question about it. If they engage, escalate to phone call same day.
- Step 8 — Database build: Load all contacts (phone + email) into CRM regardless of readiness. Segment by timeline and drip via text — Minh's top LOs live on text drip sequences.
Worth quoting
“If they email you a paragraph, it's a deal.”
“If they message you and you don't hear from them for two weeks — you're closing that one.”
Best for
LOs who post on Instagram occasionally but have no system for converting DMs into applications or building a database off the platform.
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