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EPISODE 089

Ep #89: A Revealing Look Inside the Business of a $150 Million Dollar Producer

Oleg Koch — Guild Mortgage loan officer, #1 in Washington State, $150M+ annual producer closing 627 loans personally in 2017 · Wed, 19 Sep 2018
Agent ReferralsDatabase & Past ClientsPersonal BrandingLead Generation

Oleg Koch breaks down the four lead sources powering his $150M business: past clients, agent referrals, online reviews/content, and business partners (CPAs, builders, financial planners). He shares specific scripts for generating reviews post-close, his framework for adding real value to agent partners beyond 'we close on time,' and his mindset on surviving a tightening market. Best for experienced LOs who want to audit and sharpen their referral business before the market gets harder.

Your value proposition of closing on time and having great rates is not a value proposition — if you're not changing an agent's or client's life in some tangible way, you'll lose the relationship fast.

Takeaways you can run this week

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The playbook

  1. Step 1 — Identify four consistent lead sources (Oleg's: past clients, agents, online reviews/content, business partners). If you have fewer than four, your business is unstable.
  2. Step 2 — Prioritize past client database above all others. Consistently stay in front of it using technology; Oleg considers it the highest-ROI asset against the rise of online lending.
  3. Step 3 — For each CPA partnership: pull CPA name from client's tax return, Google them to assess tenure and practice size, ask client post-close for a warm introduction, then meet the CPA with a referral-exchange pitch, not a sales pitch.
  4. Step 4 — After every closing, make a post-close call: confirm satisfaction, ask for referrals, ask for a review 'only if we deserved it,' and immediately email a link to Zillow/Google/Yelp.
  5. Step 5 — For agent partners, introduce the Greatness Tracker. Coach them weekly on prospecting activity, not just transaction outcomes. Help them identify when to hire their first assistant (framing it as an investment, not a cost).
  6. Step 6 — When conversion rates drop in a tough market, do not reduce your closing targets — increase your lead volume. Calculate the new number of leads required to hit the same closed units and prospect to that number.

Worth quoting

“More leads solve all problems. No matter what — anything happens in life — figure out how to get more leads.”
“You're not selling Guild, you're selling yourself. People buy passion.”

Best for

LOs who have been coasting on a hot market and need a concrete system to defend and grow their business as purchase volume tightens.

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